The Consumer Protection and Anti-Commercial Fraud Department at the Ministry of Commerce and Industry announced the issuance of Circular No. (1) for 2025, allowing individuals to directly import their cars from abroad while mandating local car dealers to provide warranties and maintenance services for these vehicles.
This circular is based on Law No. (8) of 2008 on consumer protection and its amendments, aiming to enhance consumer rights and achieve balance in the local car market.
In its new circular, the ministry clarified that local car dealers are obligated to fulfil all warranties provided by the manufacturer or principal according to pre-defined terms and standards.
The ministry also emphasized the necessity for dealers to supply spare parts and maintenance services for cars imported by individuals, ensuring these services are delivered efficiently and within a suitable timeframe.
Additionally, the ministry pointed out that imported cars must comply with approved Gulf specifications to qualify for warranties and maintenance services. It warned against any delays or negligence in implementing the provisions of the circular.
The circular garnered widespread attention on social media platforms, with many citizens and influencers praising the move. Media personality Hassan Al-Saai commented on his account on Platform X, saying, “The circular increases options for consumers, resulting in lower car prices and improved service quality.”
Mohammed Al-Kaabi also noted that the decision provides car showrooms with a significant opportunity to compete with local dealers, enhancing diversity in the local market.
In a statement by Mohammed Abdulkarim Al-Emadi, Director of Consumer Protection and Anti-Commercial Fraud at the Ministry of Commerce and Industry, he advised individuals to take the chassis number of the car they wish to import and consult the local dealer in Doha to ensure it meets Gulf specifications. Failure to meet these specifications means the vehicle will not have a warranty.
The decision is expected to enhance competition within the local market by encouraging car dealers to improve their offers and services to align with rapid changes and consumer needs. This step will push dealers to focus on service quality to meet customer expectations.
Furthermore, the increased variety of options available to consumers is expected to decrease the prices of both new and used cars, making the market more attractive and inclusive. Additionally, the decision is anticipated to boost related sectors, such as shipping companies and intermediaries.
This decision is part of the ministry’s efforts to strengthen consumer rights and improve services in the automotive sector. With continued monitoring and accurate implementation by all parties involved, the decision is expected to significantly transform Qatar’s automotive market.
